Problem to stating a Review

Hi All,

 

 I just install a IBM Doors Next Generation version 9.5 in Windows 2008 server.

 I created a review and tried to start a review pressing the button "Start Review". The problem is: it appear a message "Saving Changes to Review..." and nothing happens after that (Page stay frozen).

 Does anybody has any hints to investigate the problem ?


cbm_ - Mon Dec 01 06:27:09 EST 2014

Re: Problem to stating a Review
knobutan - Mon Dec 01 19:20:01 EST 2014

Hi,

 

This forum is for IBM Rational DOORS which is different product from IBM Doors Next Generation.

You can ask questions on Jazz.net forum.

https://jazz.net/forum/questions/

 

One thing I can suggest is to restart Apache Tomcat Server JVM.

If restarting does not resolve the issue, please ask on the above forum or raise a support ticket.

 

Regards,

Re: Problem to stating a Review
cbm_ - Tue Dec 02 15:47:50 EST 2014

knobutan - Mon Dec 01 19:20:01 EST 2014

Hi,

 

This forum is for IBM Rational DOORS which is different product from IBM Doors Next Generation.

You can ask questions on Jazz.net forum.

https://jazz.net/forum/questions/

 

One thing I can suggest is to restart Apache Tomcat Server JVM.

If restarting does not resolve the issue, please ask on the above forum or raise a support ticket.

 

Regards,

Hi Knobutan

I am sorry about my mistake and thank you for your reply.